Skip to content
northCreative
That Run Club Lumirun Territory Claim Support
North Creative/That Run Club/Support

Support

That Run Club

Reply within two working days

FAQAsk a question

Frequently asked questions

How do I join a club?

Open the app, find a club near you and tap Join. You will see right away when the next run is.

How do I start my own club?

Go to Clubs in the app and create a new club. Add your route, pace and day. Other runners can then find your club.

How do points work?

You earn points through runs and activity in the app. You can redeem them for discounts.

Is the app free?

Yes. That Run Club is free to download and use.

Is That Run Club available in my country?

For now, That Run Club is available for iOS in the Netherlands only.

How do I delete my account?

In the app, open your profile, go to Settings and choose Delete account. You can also email info@northcreative.app.

Ask a question

Can't find your answer? Send us your question and we will reply within two working days.

Support request

Please fill in every field, with a valid email address.

Your mail app opens with your message ready to send. Doesn't work? Email us directly at info@northcreative.app.

Your mail app is open. Hit send there and you'll hear from us within two working days.

Back to That Run Club Privacy policy App Store
northCreativeNorth Creative

Apps

  • That Run Club
  • Lumirun
  • Territory Claim NL

Privacy & support

  • That Run Club privacy
  • Lumirun privacy
  • Territory Claim privacy

Support

  • info@northcreative.app
  • Support form
© 2026 North CreativeKvK 64005666