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Lumirun

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Frequently asked questions

Does Lumirun work without internet?

Yes. You can play Lumirun without wifi or mobile data.

I found a bug or the game freezes.

Use the form below or email info@northcreative.app with your iPhone model, iOS version and what happened. A screenshot helps.

My progress is gone.

Your progress is stored on your device. If you delete the app, your progress is deleted too.

How do I turn off tracking?

Go to iOS Settings › Privacy & Security › Tracking and switch off Lumirun.

Ask a question

Can't find your answer? Send us your question and we will reply within two working days.

Support request

Please fill in every field, with a valid email address.

Your mail app opens with your message ready to send. Doesn't work? Email us directly at info@northcreative.app.

Your mail app is open. Hit send there and you'll hear from us within two working days.

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